Professional chauffeur service in London with luxury vehicle

Professional Chauffeur Services in London

Reliable Transportation When You Need It Most

Xicuco provides dedicated chauffeur services across London and surrounding areas. Whether you need transport for business meetings, airport transfers, or daily commuting, our team of experienced drivers ensures punctual and comfortable journeys. Each driver undergoes comprehensive background checks and holds proper licensing for passenger transport.

We maintain a fleet of well-maintained vehicles equipped with modern amenities. Our service operates on flexible scheduling, accommodating both regular bookings and last-minute requests. From Kensington to Canary Wharf, from Heathrow to central London, we cover major routes throughout the city. Our drivers possess extensive knowledge of London roads, including alternative routes during peak traffic hours. All vehicles are insured for passenger transport, and our drivers follow strict safety protocols. We offer transparent pricing with no hidden charges, providing detailed quotes before each journey. Our booking system allows you to schedule trips in advance or request immediate pickup, with confirmation sent directly to your phone or email.

  • Licensed drivers with 5+ years of professional driving experience in London
  • Fleet includes executive sedans and spacious MPVs for up to 7 passengers
  • Real-time GPS tracking and flight monitoring for airport pickups
  • Fixed rates for regular routes with no surge pricing during busy periods
  • 24/7 customer support available via phone and email
  • Complimentary waiting time of 30 minutes for airport arrivals
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About Xicuco

Your trusted partner for reliable chauffeur services across London since 2015

Professional chauffeur service in London

Our Story

Xicuco was established in 2015 by a group of transport professionals who identified a gap in the London market for reliable, punctual chauffeur services that prioritize client comfort and safety. What began as a small operation with three vehicles has grown into a fleet of 24 cars serving clients throughout Greater London and surrounding areas.

Our founder, Marcus Thompson, spent 12 years working in executive transport before launching this company. He recognized that many clients needed more than just a ride from point A to point B. They required a service that understood their schedules, respected their privacy, and maintained consistent standards regardless of the time or destination.

Experienced chauffeur team in London

Our Approach

We operate with a straightforward principle: deliver what we promise. Each driver in our team has completed advanced driving courses and holds a valid Private Hire Driver's License issued by Transport for London. Our vehicles undergo maintenance checks every 5,000 miles and comprehensive safety inspections quarterly.

Rather than focusing on luxury branding, we concentrate on practical aspects that matter to our clients. This includes maintaining clean vehicles, arriving 10 minutes before scheduled pickup times, and keeping detailed records of client preferences for routes and vehicle temperature settings. Our dispatch system tracks traffic patterns in real-time, allowing us to adjust routes and maintain punctuality even during peak hours in central London.

What Guides Our Work

Reliability

We maintain a 98.7% on-time arrival rate across all bookings. Our drivers monitor traffic conditions continuously and communicate any potential delays immediately. Backup vehicles are available within 15 minutes for emergency situations.

Safety Standards

All drivers complete defensive driving training annually and hold clean driving records for a minimum of 5 years. Vehicles are equipped with GPS tracking, dash cameras, and undergo daily pre-trip inspections covering brakes, tires, and fluid levels.

Client Privacy

Our drivers sign confidentiality agreements and receive training on discretion protocols. We do not share client information with third parties and maintain secure booking records that comply with UK data protection regulations.

9 Years Operating
24 Vehicles in Fleet
18 Licensed Drivers
98.7% On-Time Rate

Our Recent Projects

We take pride in delivering reliable and comfortable transportation services across London. Each journey reflects our commitment to punctuality, safety, and client satisfaction.

Corporate Executive Transport
Executive Transport

Corporate Executive Transport

Provided daily transportation for a senior executive team across central London. The service included flexible scheduling, multiple pick-up points in Mayfair and Canary Wharf, and coordination with meeting schedules. Our driver maintained complete confidentiality while ensuring timely arrivals for all business appointments.

Heathrow VIP Transfer
Airport Transfers

Heathrow VIP Transfer

Handled airport transportation for an international delegation arriving at Heathrow Terminal 5. Service included flight monitoring, meet-and-greet at arrivals, luggage assistance, and direct transfer to their hotel in Kensington. The journey was completed smoothly despite evening traffic, with the clients arriving refreshed and on schedule.

Wedding Day Transportation
Special Events

Wedding Day Transportation

Coordinated transportation for a wedding party in Richmond. Services covered multiple locations including the bride's residence, ceremony venue at Kew Gardens, and reception in Chelsea. Our driver ensured the bride arrived exactly on time while maintaining a calm, supportive presence throughout this important day.

Medical Appointment Series
Executive Transport

Medical Appointment Series

Provided regular transportation for a client attending specialist appointments at Harley Street clinics over three months. The service required patience, discretion, and assistance with mobility aids. Our driver built trust with the client, ensuring comfortable journeys and always arriving with time to spare before appointments.

Gatwick Business Transfer
Airport Transfers

Gatwick Business Transfer

Managed early morning transfer from Wimbledon to Gatwick Airport for a business traveler with a 6 AM flight. Despite the early hour, our driver arrived 10 minutes ahead of schedule, helped with luggage, and selected the optimal route to avoid roadworks on the M25. The client reached the airport with ample time for check-in.

Theatre Evening Package
Special Events

Theatre Evening Package

Arranged complete evening transportation for a couple celebrating their anniversary. Pick-up from their home in Dulwich, transfer to a restaurant in Covent Garden, wait service during dinner, then transport to the Royal Opera House and return home after the performance. The evening proceeded without any stress about parking or timing.

Latest Insights

Practical advice and updates about professional driving services

Executive transport planning
15 March 2024 6 min read

Planning Executive Transport for Business Events in London

Business events require precise coordination. When hosting clients or attending conferences across London, transport timing affects everything from first impressions to deal outcomes. We've handled transport for over 300 corporate events and identified specific factors that determine success. Vehicle selection depends on passenger count and event formality. A Mercedes S-Class suits individual executives, while groups of four to six require a Mercedes V-Class. Route planning must account for London's congestion charge zones and peak traffic patterns between 7-10 AM and 4-7 PM.

Read Full Article
Airport transfer preparation
08 March 2024 5 min read

What to Know Before Booking Heathrow Airport Transfer

Heathrow handles 80 million passengers annually across five terminals. Terminal locations matter - Terminal 5 serves British Airways exclusively, while Terminals 2 and 3 handle Star Alliance and other carriers. Distance from Central London ranges from 24 to 32 kilometres depending on your destination. Journey time varies: expect 45-60 minutes to Westminster during off-peak hours, but allow 90 minutes during morning rush. Flight monitoring is standard practice - we track arrivals in real-time and adjust pickup schedules when delays occur.

Read Full Article
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Why Choose Xicuco

We provide reliable chauffeur services with experienced drivers who know London inside out. Each journey is handled with care, ensuring you arrive on time and in comfort.

Punctual Service

Our drivers arrive 10 minutes before scheduled time. We monitor traffic conditions in real-time across Greater London and adjust routes accordingly. Over the past 12 months, 98.7% of our pickups were completed within the agreed timeframe, with average waiting times under 2 minutes.

Licensed Professionals

All our chauffeurs hold valid PCO licenses issued by Transport for London and have completed enhanced DBS checks. Each driver has completed a minimum of 5 years in passenger transport, with additional training in defensive driving techniques and customer service protocols.

Modern Fleet

Our vehicles are Mercedes E-Class and BMW 5 Series models, all manufactured within the last 3 years. Each car undergoes maintenance every 8,000 miles at authorized service centers. Interior features include leather upholstery, climate control, and complimentary bottled water.

Local Knowledge

Our team has navigated London streets for a combined total of over 80 years. Drivers know alternative routes through Chelsea, Kensington, Westminster, and the City of London. This expertise means fewer delays during peak hours and smoother journeys across all 32 boroughs.

Direct Communication

Reach us at +44 20 3481 9275 during business hours or via email at [email protected]. Response time averages 15 minutes for booking inquiries. Each client receives their driver's direct mobile number 30 minutes before pickup for seamless coordination.

Flexible Scheduling

Book trips from 2 hours to full-day arrangements. We accommodate early morning airport runs starting at 4 AM and late evening returns. Regular clients can establish weekly schedules for commutes between home, office locations in Canary Wharf, and business meetings throughout Central London.

Corporate Accounts

Businesses receive monthly invoicing with detailed trip breakdowns. Account managers are assigned to companies booking more than 20 journeys per month. Services include priority booking, dedicated vehicles during peak periods, and consolidated billing for multiple employees across departments.

Airport Transfers

We serve Heathrow, Gatwick, Stansted, Luton, and London City airports with flight tracking included. Drivers wait up to 60 minutes after landing at no extra charge. Meet and greet service available at all terminals, with assistance for luggage and direct escort to the vehicle.

Transparent Pricing

Fixed rates quoted before booking with no hidden charges. Prices include fuel, congestion charges, and standard waiting time. Payment accepted via bank transfer, credit card, or cash. Corporate clients receive detailed receipts suitable for expense reporting and VAT reclaim purposes.

Connectivity Options

All vehicles equipped with 4G Wi-Fi hotspots and USB charging ports for smartphones and tablets. Rear seats offer ample legroom for working during transit. Privacy partition available upon request for confidential calls or meetings while traveling between appointments.

Consistent Quality

Client satisfaction rating of 4.8 out of 5 based on 340 reviews collected over the past 18 months. Regular quality audits ensure vehicles remain spotless and drivers maintain courteous conduct. Any concerns are addressed within 24 hours by our management team at our Elmfield Road office.

Client Experiences

Real feedback from customers who use our driving services across London and surrounding areas

James Mitchell
Kensington, London
I've been using Xicuco for my daily commute to the City for the past 6 months, and the consistency is remarkable. My driver arrives at 7:15 AM sharp every weekday, knows exactly which route works best depending on traffic conditions, and the vehicle is always spotless. What impressed me most was when my regular driver was ill - they arranged a replacement within 2 hours who was equally professional and already briefed on my preferences. The monthly rate is transparent with no hidden charges, and I can actually work during my 45-minute journey instead of dealing with tube delays. Worth every penny for business professionals.
Daily Commute Service • 6 months client
Sarah Thompson
Richmond, Surrey
Good service overall. The driver was polite and got me to Heathrow on time for my flight. The booking process through their website was straightforward. Would have been 5 stars if they offered a mobile app for easier booking on the go, but email confirmation works fine too.
Airport Transfer
Robert Chen
Canary Wharf, London
Used them for a week of client meetings around London. The service met my expectations - drivers were punctual and vehicles were clean. The pricing is on the higher end compared to regular taxi services, but you do get reliability. One driver didn't know the quickest route to Shoreditch and relied heavily on GPS, which added 15 minutes. Communication with the office was responsive when I needed to adjust pickup times. Decent option if budget isn't your main concern.
Business Meetings
Emily Watson
Chelsea, London
After my knee surgery, I needed reliable transport for 3 weeks of physiotherapy appointments in Hammersmith. The driver they assigned was incredibly patient, helped me in and out of the car, and even waited outside the clinic each time. They understood my medical situation and adjusted the seat position for my comfort. The invoice was clear with exactly the hours we discussed upfront - 4 return trips per week at £180 weekly. This kind of attentive service made my recovery period so much easier.
Medical Appointments • 3 weeks service
David Armstrong
Windsor, Berkshire
Hired them for my parents' 50th anniversary celebration. The driver arrived 10 minutes early, vehicle was a pristine Mercedes, and he took them on a scenic route through Richmond Park as requested. My only minor point is that confirmation took about 36 hours rather than the 24 hours mentioned on their website. Still, the actual service on the day was flawless and made their evening special.
Special Occasion

Our Services

Xicuco provides reliable transportation solutions across London with experienced drivers who know the city inside out. We cover everything from daily commutes to special occasions with punctuality and professionalism.

Business Transportation

Get to meetings, conferences, and corporate events on time with our business transport service. We provide comfortable vehicles equipped with Wi-Fi and charging ports. Your driver will wait for you at designated locations and adapt to schedule changes when needed.

£45/hour
2 hour minimum booking

Airport Transfers

We handle pickups and drop-offs at all London airports including Heathrow, Gatwick, Stansted, Luton, and City Airport. Flight tracking ensures your driver arrives on time even if your flight is delayed. Meet and greet service available at terminal arrivals with assistance for luggage.

£65/transfer
60 minutes waiting included

Event Chauffeur

Arrive at weddings, galas, theatre performances, or sporting events in style and comfort. Our drivers handle parking and coordinate timing so you can focus on enjoying your event. We serve venues across Greater London including Wembley Stadium, Royal Albert Hall, and ExCeL London.

£85/event
4 hour service period

Daily Commute Service

Regular transportation to and from your workplace with the same driver who learns your preferences and optimal routes. Fixed monthly rates provide cost predictability for daily users. Service covers residential areas throughout London including Kensington, Canary Wharf, and surrounding boroughs.

£850/month
Twice daily, 20 working days

City Tours

Explore London's landmarks and hidden gems with a knowledgeable driver who provides insights about locations you visit. Customizable itineraries cover popular sites like Tower Bridge, Buckingham Palace, and Camden Market. Ideal for visitors or locals showing guests around the capital.

£120/half day
4 hours, up to 4 passengers

Medical Appointments

Reliable transport to hospitals, clinics, and medical facilities across London with drivers trained to assist passengers with mobility needs. We coordinate with healthcare providers when necessary and ensure you arrive with time to spare. Service includes help with wheelchairs and walking aids if required.

£38/trip
30 minutes waiting included

Shopping Assistant

Visit multiple shopping destinations across London with a driver who handles parking and carries packages. Perfect for trips to Oxford Street, Westfield, or Knightsbridge boutiques. Your driver stays with the vehicle to secure purchases while you browse stores at your own pace.

£42/hour
3 hour minimum booking

Night Service

Safe late-night transportation after evening events, restaurant visits, or nights out in London's entertainment districts. Available from 10 PM to 6 AM throughout the week. Drivers familiar with night traffic patterns ensure efficient routes home from Soho, Shoreditch, or anywhere in the city.

£55/hour
1 hour minimum booking
Limited Time Offer

Spring Travel Special

Book your personal driver service now and receive 25% off all monthly packages. Whether you need daily commutes, airport transfers, or business travel support, this is your chance to experience professional chauffeur service at an exceptional rate. New clients booking before the deadline also receive two complimentary airport pickups. Take advantage of this exclusive opportunity to simplify your transportation needs with Xicuco.

25% OFF

Offer Valid Until

24 May 2026

25% discount on all monthly chauffeur packages including daily commutes and business travel

Two complimentary airport transfers to Heathrow, Gatwick, or London City Airport

Flexible scheduling with priority booking for early morning and late evening services

Premium vehicles including executive sedans and luxury SUVs at no additional cost

No long-term commitment required - cancel or modify your package with 48 hours notice

Get This Offer

Frequently Asked Questions

Find answers to common questions about our chauffeur services in London and surrounding areas

We provide chauffeur services throughout Greater London, including Central London, Westminster, Kensington, Chelsea, Mayfair, and all major business districts. Our coverage extends to surrounding areas such as Surrey, Hertfordshire, and Essex. We regularly serve Heathrow, Gatwick, Stansted, Luton, and London City airports. For trips outside our standard coverage area, we can arrange services to any destination in the UK with advance notice. Our drivers are familiar with all major routes, traffic patterns, and alternative paths to ensure efficient travel regardless of your destination.

For standard bookings, we recommend reserving at least 24 hours in advance to guarantee availability and allow proper preparation. However, we understand that urgent needs arise, and we accept same-day bookings subject to availability. For airport transfers, corporate events, or special occasions, booking 48-72 hours ahead ensures you get your preferred vehicle and driver. Regular clients with recurring needs can arrange weekly or monthly schedules. During peak periods such as holidays, major events, or conference seasons, earlier booking is advisable. Contact us directly for last-minute requests, and we will do our best to accommodate your needs.

Our fleet includes executive saloons such as Mercedes-Benz E-Class and BMW 5 Series for business travel, luxury vehicles like Mercedes-Benz S-Class for premium comfort, and spacious SUVs including Range Rover and Mercedes-Benz V-Class for group transport or families with luggage. All vehicles are less than three years old, maintained to manufacturer standards, and equipped with climate control, leather interiors, and complimentary WiFi. We can accommodate specific requests for vehicle type, colour, or features when booking. Each vehicle undergoes regular safety inspections and professional valeting before every assignment to ensure the highest standards.

All our drivers hold valid UK driving licences with minimum five years of clean driving history. They possess Private Hire Driver licences issued by Transport for London or local authorities, which require enhanced DBS checks and medical examinations. Each driver completes defensive driving courses and customer service training. Our vehicles carry comprehensive commercial insurance covering passengers, third parties, and goods in transit. We maintain £10 million public liability insurance for additional protection. Drivers undergo annual performance reviews and continuous professional development. You can request driver credentials or insurance certificates at any time for your records or corporate compliance requirements.

For airport pickups, we monitor all flight arrivals in real-time using advanced tracking systems. If your flight is delayed, your driver will automatically adjust the pickup time at no extra charge. We include 60 minutes of complimentary waiting time for international arrivals and 45 minutes for domestic flights, calculated from actual landing time. This allows you to clear customs, collect baggage, and reach the meeting point without rushing. If you require additional waiting time beyond the complimentary period, standard hourly rates apply. Your driver will maintain contact and provide their mobile number so you can communicate directly upon arrival.

We offer daily hire packages for clients requiring extended services. This option suits business visitors, tourists, or anyone needing flexible transport over several days. Daily rates include up to 10 hours of service and 100 miles of travel, with additional hours and mileage charged separately. The driver remains at your disposal throughout the day, waiting between appointments as needed. Multi-day bookings receive preferential rates, and we can arrange the same driver for continuity. This service is popular for conference attendance, property viewings, or exploring London and surrounding regions. We can customize packages to match your specific itinerary and requirements.

We accept all major credit and debit cards including Visa, Mastercard, and American Express. Corporate clients can establish account facilities with monthly invoicing and 30-day payment terms after credit approval. Bank transfers are accepted for advance bookings. Cash payments are possible but require prior arrangement. For airport transfers and advance bookings, we request payment or card details when confirming the reservation. Corporate bookings can be charged directly to company accounts. All transactions are processed securely, and detailed receipts are provided for expense reporting. VAT invoices are issued automatically for business clients requiring them for accounting purposes.

Child seats are available upon request at no additional charge. We provide rear-facing infant seats for babies up to 13kg, forward-facing child seats for toddlers 9-18kg, and booster seats for children 15-36kg. All seats meet UK safety standards and are properly installed by trained drivers. When booking, please specify the age and weight of each child requiring a seat. We recommend requesting child seats at least 24 hours before your journey to ensure availability and proper fitting. For families travelling with multiple children, we can arrange larger vehicles with sufficient space for several seats while maintaining comfort for adult passengers.

Cancellations made more than 24 hours before the scheduled pickup time receive a full refund. For cancellations between 12-24 hours before pickup, we charge 50% of the booking fee. Cancellations with less than 12 hours notice or no-shows incur the full charge. We understand that plans change, and we try to be flexible when possible. If you need to modify your booking rather than cancel, we can often adjust times or dates without penalty, subject to availability. For regular corporate clients, we may offer more lenient cancellation terms as part of account agreements. Flight delays or cancellations are not charged as cancellations for airport transfers.

Regular clients can request their preferred driver when booking, subject to availability. Many of our customers develop working relationships with specific drivers who understand their preferences, routes, and requirements. While we cannot guarantee the same driver for every journey, we make every effort to accommodate such requests, especially for recurring bookings. If your preferred driver is unavailable, we assign someone with similar experience and brief them on your preferences. All our drivers maintain consistent service standards, so you can expect the same level of professionalism regardless of who is assigned. Driver preferences can be noted in your client profile for future reference.

We provide dedicated corporate account services for businesses requiring regular transport. Account benefits include monthly consolidated invoicing, preferential rates for frequent users, priority booking during busy periods, and dedicated account management. Multiple employees can book under one company account with individual cost centre tracking. We provide detailed monthly reports showing all journeys, costs, and passenger details for expense management. Account setup requires company registration documents and credit references. Minimum monthly usage thresholds may apply. Corporate clients also receive access to our online booking portal for simplified reservation management and real-time tracking of active journeys.

Still Have Questions?

Our team is ready to help with any specific queries about your transport needs

Contact Us Today

Our Track Record

Numbers that reflect our commitment to providing reliable chauffeur services across London and surrounding areas. Built on consistent service delivery and client relationships.

6
Years Operating
established in 2018
340+
Regular Clients
served since 2018
2,850+
Trips Completed
averaging 475 annually
93%
Client Satisfaction
based on 2024 feedback
45+
London Boroughs
coverage area
8
Licensed Drivers
PCO certified team
12
Fleet Vehicles
2020-2023 models
24/7
Booking Available
advance scheduling
68%
Repeat Bookings
returning clients in 2024
100%
Insured Trips
comprehensive coverage

Get in Touch

Book your personal driver or ask any questions about our services

Email Address

[email protected]

Phone Number

+44 20 3481 9275

Office Location

47 Elmfield Road
London SW17 8BL

Business Hours
  • Monday - Friday: 9:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed

Send Us a Message

Trust & Compliance

Xicuco operates with full transparency and adheres to all regulatory requirements for chauffeur services in London

Licensed Business

Registered operator

Data Protection

GDPR compliant

SSL Secured

Encrypted connection

Quality Guaranteed

Service standards

Industry Standards

Professional protocols

Vetted Drivers

Background checked

Disclaimer

The information provided on this website is offered "as is" and represents our knowledge at the time of publication. While we strive to maintain accurate and current information, details regarding our services, availability, and pricing may be updated without prior notice. Xicuco accepts no liability for the accuracy or timeliness of the information presented. We recommend verifying specific service details directly with our team or consulting with relevant professionals before making decisions. This disclaimer serves to protect our company from potential misunderstandings or misinterpretations of the information provided herein.