About Xicuco

Your trusted partner for reliable chauffeur services across London since 2015

Professional chauffeur service in London

Our Story

Xicuco was established in 2015 by a group of transport professionals who identified a gap in the London market for reliable, punctual chauffeur services that prioritize client comfort and safety. What began as a small operation with three vehicles has grown into a fleet of 24 cars serving clients throughout Greater London and surrounding areas.

Our founder, Marcus Thompson, spent 12 years working in executive transport before launching this company. He recognized that many clients needed more than just a ride from point A to point B. They required a service that understood their schedules, respected their privacy, and maintained consistent standards regardless of the time or destination.

Experienced chauffeur team in London

Our Approach

We operate with a straightforward principle: deliver what we promise. Each driver in our team has completed advanced driving courses and holds a valid Private Hire Driver's License issued by Transport for London. Our vehicles undergo maintenance checks every 5,000 miles and comprehensive safety inspections quarterly.

Rather than focusing on luxury branding, we concentrate on practical aspects that matter to our clients. This includes maintaining clean vehicles, arriving 10 minutes before scheduled pickup times, and keeping detailed records of client preferences for routes and vehicle temperature settings. Our dispatch system tracks traffic patterns in real-time, allowing us to adjust routes and maintain punctuality even during peak hours in central London.

What Guides Our Work

Reliability

We maintain a 98.7% on-time arrival rate across all bookings. Our drivers monitor traffic conditions continuously and communicate any potential delays immediately. Backup vehicles are available within 15 minutes for emergency situations.

Safety Standards

All drivers complete defensive driving training annually and hold clean driving records for a minimum of 5 years. Vehicles are equipped with GPS tracking, dash cameras, and undergo daily pre-trip inspections covering brakes, tires, and fluid levels.

Client Privacy

Our drivers sign confidentiality agreements and receive training on discretion protocols. We do not share client information with third parties and maintain secure booking records that comply with UK data protection regulations.

9 Years Operating
24 Vehicles in Fleet
18 Licensed Drivers
98.7% On-Time Rate

Our Recent Projects

We take pride in delivering reliable and comfortable transportation services across London. Each journey reflects our commitment to punctuality, safety, and client satisfaction.

Corporate Executive Transport
Executive Transport

Corporate Executive Transport

Provided daily transportation for a senior executive team across central London. The service included flexible scheduling, multiple pick-up points in Mayfair and Canary Wharf, and coordination with meeting schedules. Our driver maintained complete confidentiality while ensuring timely arrivals for all business appointments.

Heathrow VIP Transfer
Airport Transfers

Heathrow VIP Transfer

Handled airport transportation for an international delegation arriving at Heathrow Terminal 5. Service included flight monitoring, meet-and-greet at arrivals, luggage assistance, and direct transfer to their hotel in Kensington. The journey was completed smoothly despite evening traffic, with the clients arriving refreshed and on schedule.

Wedding Day Transportation
Special Events

Wedding Day Transportation

Coordinated transportation for a wedding party in Richmond. Services covered multiple locations including the bride's residence, ceremony venue at Kew Gardens, and reception in Chelsea. Our driver ensured the bride arrived exactly on time while maintaining a calm, supportive presence throughout this important day.

Medical Appointment Series
Executive Transport

Medical Appointment Series

Provided regular transportation for a client attending specialist appointments at Harley Street clinics over three months. The service required patience, discretion, and assistance with mobility aids. Our driver built trust with the client, ensuring comfortable journeys and always arriving with time to spare before appointments.

Gatwick Business Transfer
Airport Transfers

Gatwick Business Transfer

Managed early morning transfer from Wimbledon to Gatwick Airport for a business traveler with a 6 AM flight. Despite the early hour, our driver arrived 10 minutes ahead of schedule, helped with luggage, and selected the optimal route to avoid roadworks on the M25. The client reached the airport with ample time for check-in.

Theatre Evening Package
Special Events

Theatre Evening Package

Arranged complete evening transportation for a couple celebrating their anniversary. Pick-up from their home in Dulwich, transfer to a restaurant in Covent Garden, wait service during dinner, then transport to the Royal Opera House and return home after the performance. The evening proceeded without any stress about parking or timing.

Why Choose Xicuco

We provide reliable chauffeur services with experienced drivers who know London inside out. Each journey is handled with care, ensuring you arrive on time and in comfort.

Punctual Service

Our drivers arrive 10 minutes before scheduled time. We monitor traffic conditions in real-time across Greater London and adjust routes accordingly. Over the past 12 months, 98.7% of our pickups were completed within the agreed timeframe, with average waiting times under 2 minutes.

Licensed Professionals

All our chauffeurs hold valid PCO licenses issued by Transport for London and have completed enhanced DBS checks. Each driver has completed a minimum of 5 years in passenger transport, with additional training in defensive driving techniques and customer service protocols.

Modern Fleet

Our vehicles are Mercedes E-Class and BMW 5 Series models, all manufactured within the last 3 years. Each car undergoes maintenance every 8,000 miles at authorized service centers. Interior features include leather upholstery, climate control, and complimentary bottled water.

Local Knowledge

Our team has navigated London streets for a combined total of over 80 years. Drivers know alternative routes through Chelsea, Kensington, Westminster, and the City of London. This expertise means fewer delays during peak hours and smoother journeys across all 32 boroughs.

Direct Communication

Reach us at +44 20 3481 9275 during business hours or via email at [email protected]. Response time averages 15 minutes for booking inquiries. Each client receives their driver's direct mobile number 30 minutes before pickup for seamless coordination.

Flexible Scheduling

Book trips from 2 hours to full-day arrangements. We accommodate early morning airport runs starting at 4 AM and late evening returns. Regular clients can establish weekly schedules for commutes between home, office locations in Canary Wharf, and business meetings throughout Central London.

Corporate Accounts

Businesses receive monthly invoicing with detailed trip breakdowns. Account managers are assigned to companies booking more than 20 journeys per month. Services include priority booking, dedicated vehicles during peak periods, and consolidated billing for multiple employees across departments.

Airport Transfers

We serve Heathrow, Gatwick, Stansted, Luton, and London City airports with flight tracking included. Drivers wait up to 60 minutes after landing at no extra charge. Meet and greet service available at all terminals, with assistance for luggage and direct escort to the vehicle.

Transparent Pricing

Fixed rates quoted before booking with no hidden charges. Prices include fuel, congestion charges, and standard waiting time. Payment accepted via bank transfer, credit card, or cash. Corporate clients receive detailed receipts suitable for expense reporting and VAT reclaim purposes.

Connectivity Options

All vehicles equipped with 4G Wi-Fi hotspots and USB charging ports for smartphones and tablets. Rear seats offer ample legroom for working during transit. Privacy partition available upon request for confidential calls or meetings while traveling between appointments.

Consistent Quality

Client satisfaction rating of 4.8 out of 5 based on 340 reviews collected over the past 18 months. Regular quality audits ensure vehicles remain spotless and drivers maintain courteous conduct. Any concerns are addressed within 24 hours by our management team at our Elmfield Road office.

Our Track Record

Numbers that reflect our commitment to providing reliable chauffeur services across London and surrounding areas. Built on consistent service delivery and client relationships.

6
Years Operating
established in 2018
340+
Regular Clients
served since 2018
2,850+
Trips Completed
averaging 475 annually
93%
Client Satisfaction
based on 2024 feedback
45+
London Boroughs
coverage area
8
Licensed Drivers
PCO certified team
12
Fleet Vehicles
2020-2023 models
24/7
Booking Available
advance scheduling
68%
Repeat Bookings
returning clients in 2024
100%
Insured Trips
comprehensive coverage