Cookies Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies allow websites to recognize your device and remember information about your visit, such as your preferred language, booking preferences, and other settings.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser and are used when you return to the website. Session cookies are temporary and are deleted when you close your browser.

2. How We Use Cookies

At Xicuco, we use cookies to enhance your experience when using our personal driver services website. Our cookies help us:

• Remember your preferences: Including language settings, location preferences, and booking history to provide a personalized experience
• Improve website functionality: Ensuring our booking system, route planner, and service request forms work smoothly
• Analyze website traffic: Understanding how visitors use our site to improve our services and user interface
• Enhance security: Protecting your personal information and preventing fraudulent activity
• Provide relevant content: Showing you information about our driver services that may be of interest to you
• Enable social media features: Allowing you to share content and connect with us on social platforms

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, booking system operations, and accessibility. Without these cookies, services you have requested, such as making a driver booking or accessing secure areas, cannot be provided.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. These cookies help us improve how our website works and optimize the booking experience for our personal driver services.

Functionality Cookies

Functionality cookies allow our website to remember choices you make (such as your pickup location, preferred vehicle type, or language) and provide enhanced, personalized features. They may also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages.

Targeting Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They remember that you have visited our website and this information may be shared with other organizations such as advertisers.

4. Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of our website and deliver advertisements on and through the website. These third parties may include:

• Analytics providers: Such as Google Analytics, to help us understand how visitors interact with our website
• Social media platforms: Including Facebook, Twitter, and LinkedIn, when you use social sharing features
• Advertising networks: To deliver targeted advertisements based on your browsing behavior
• Payment processors: To facilitate secure payment transactions for our driver services
• Customer service tools: Including live chat services to provide support when you need assistance

Please note that we do not control these third-party cookies and their use is governed by the privacy policies of the third parties using such cookies.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by adjusting your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

Browser Controls: You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and some functionality may no longer be available. Here's how to manage cookies in popular browsers:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Cookie Consent Tools: When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by accessing the cookie settings available on our website.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universal standard for how DNT signals should be interpreted. We do not currently respond to DNT signals, but we are committed to providing you with meaningful choices about the information collected on our website.

7. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, our operations, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.

8. Your Rights and Data Protection

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding the personal data collected through cookies. These rights include:

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.